Cancellation Policy 

At Colourbees, operated by Kalpruksh Pro Private Limited, we strive to provide a seamless and convenient shopping experience. In this policy, “we,” “our,” and “us” refer to Kalpruksh Pro Private Limited, while “you,” “your,” and “user” refer to customers placing orders on our platform. We understand that circumstances may require order cancellations, and the terms below explain the applicable procedures and conditions.

Cancellation Before Shipment

• Orders can be canceled within 24 hours of purchase or before dispatch, whichever occurs earlier
   
• To initiate a cancellation, please contact our customer support team via email
   
• Once a cancellation request is approved, a full refund will be processed to the original payment method within 5–7 business days

Orders That Have Been Dispatched

• Cancellation requests are not accepted once an order has been shipped
   
• After delivery, items may be returned in accordance with our Return & Refund Policy

Order Changes & Modifications

• Modifications to products or delivery address are not permitted after an order is placed
   
• If a change is required:
  
  
  • Cancel the existing order, provided it is eligible for cancellation
     
  • Place a new order with the correct details

Cancellation Support

For questions or assistance related to order cancellations, please contact our support team at: Kalprukshproprivatelimited@gmail.com