Shipping and Delivery Policy

At Colourbees, operated by Kalpruksh Pro Private Limited, our goal is to provide a reliable, smooth, and hassle-free shopping experience. In this policy, “we,” “our,” and “us” refer to Kalpruksh Pro Private Limited, while “you,” “your,” and “user” refer to customers placing orders through our platform. By completing a purchase, you confirm your acceptance of the terms outlined below.

Delivery Locations

Orders are delivered to all eligible and serviceable pin codes across India
International shipping services are currently unavailable

Order Processing Timeline

Orders are typically processed within 1–2 business days after confirmation
Processing timelines exclude weekends and public holidays
Once processing is complete, a confirmation email containing full order details is sent to your registered email address

Estimated Delivery Period

Standard delivery usually takes 3–8 business days, depending on the delivery location and courier partner availability.

Failed Delivery Attempts

Delivery may be unsuccessful due to the following reasons:

Inaccurate or incomplete delivery address
Absence of the recipient at the delivery location
Refusal to accept the package at the time of delivery

Action:
If delivery fails for any of the above reasons, the shipment will be returned to our warehouse. You may contact us to request a re-dispatch.

Damaged or Missing Shipments

Damaged Orders: If your package arrives in a damaged condition, please contact customer support within 48 hours of delivery and provide clear photographs as evidence
Lost Orders: In cases where a shipment is lost during transit, a replacement or refund will be issued after verification with the courier partner

Contact Support

For assistance or inquiries related to shipping and delivery, please reach out to us at: Kalprukshproprivatelimited@gmail.com

We remain committed to ensuring that every order is delivered to you safely, on time, and without unnecessary inconvenience.